Privacy Policy

PressEdge tells us a small amount of technical information about each install so we can count installs, send updates and manage licences. It never sends your visitors' details, your pages or your keys.

Who we are

PressEdge is made and run by J36 Digital Ltd (company number 14038818), 42 Park Hollow, Wombwell, Barnsley, S73 0HN. We are the data controller for everything described here. ICO registration number: ZB472893. Privacy contact: hello@press-edge.com.

What PressEdge sends us

When PressEdge checks in (about twice a day) and after a publish, it reports to our licensing server at licensing.press-edge.com. This is everything it sends:

A random install ID, made when PressEdge is first used. It is not made from anything about your site, and we use it to count each install once.

The editing address and live address of the site, and the site name, so we know which site is which and can tie a licence to it.

The PressEdge, WordPress and PHP versions, and the site language, so we can support the versions people really use.

Whether the site is a multisite, whether publishing is automatic or manual, and whether Bunny storage is connected (yes or no), to help with support.

When the last publish happened, whether it worked, and how many pages it covered, to spot problems.

Whether Elementor is in use, and the names of any form plugins, so we know which plugins to test against.

The folder names and version numbers of the site's active plugins and theme (and its parent theme, if it has one), for example "woocommerce 9.4.1". We look at these as totals across every site that uses PressEdge, such as how many sites run a plugin and which versions, so we know which plugins to test first and can spot ones linked to publishing problems. Only J36 Digital can see them, in our private dashboard. We don't share them or use them for marketing.

Only if you choose to give one: the email address for your PressEdge account, typed into the setup guide or the Licence tab. It lets you sign in at myaccount.press-edge.com and see your trial, licence and sites, and we use it to remind you a few days before the site's free trial ends. Leave it empty, or clear it later, and nothing is sent.

The internet (IP) address the request came from, for security, to stop abuse, and for support.

What it does not send: your visitors' details, your pages or their content, your Bunny keys or passwords, any WordPress user details, or the settings, licence keys or content of your other plugins.

Licence and customer details

When you buy or start a trial of a PressEdge licence we also hold your name, email address and, if you give one, your business name; your billing details, held in our billing system; your licence details (when it was issued, when it ends and how many sites it covers); and which sites it is being used on. Payment card details are taken by Stripe. We never see or store them. We email the address on your licence about the licence itself: 30 and 7 days before it ends, when it has ended, and if one of its sites stops checking in for 30 days. These are service emails, never marketing. Your customer account at myaccount.press-edge.com shows you your licences, your free-trial sites and the sites on them, with a short note on whether each looks healthy (for example, whether it has checked in and published recently). You can give each licensed site a nickname there, which we store with the site. You can also add and remove sites and ask us to move one; we keep a record of each of these changes (what changed, when, the email address signed in, the IP address it came from, and any reason you give) so we can check who made a change if there is ever a question. You sign in with a one-time link sent to your email address, so we use your email address for that too.

Why we use it

Install check-ins: legitimate interests. We need them to run the plugin, deliver updates, check licences, spot abuse and test PressEdge with the plugins and themes our customers use. The data is technical and limited to what those jobs need, and you can object.

Licence and customer details: contract. We need them to supply and support your licence. The optional account email you give in the plugin: your consent, which you can withdraw at any time by removing it.

Billing and accounting records: legal obligation. We must keep accounts.

IP addresses and security logs: legitimate interests, to keep the service secure. Emails about PressEdge news, if you asked for them: your consent, which you can withdraw at any time.

How long we keep it

An install's record, including the IP address, any account email you gave in the plugin, and the list of plugins and themes on it, is kept until 24 months after its last check-in, then deleted automatically. We only keep the latest list of plugins and themes, never older ones. If you remove the account email in the plugin, it is removed from our records the next time the site checks in. The record of changes made from your customer account is kept for 24 months, then deleted automatically, and is deleted with your licence if you ask us to delete it. A request to change your sign-in email (the old and new addresses and the IP address it came from) is deleted 30 days after it was made.

Rate-limit counters (a scrambled form of the IP address or email address, not readable) are kept for up to 3 hours. Customer account sign-in links are stored scrambled, work once and for 15 minutes, and are cleared within a day.

Licence and customer details are kept while your licence is active, then for 6 years, because the law requires us to keep accounts.

Update server logs are kept for no longer than 30 days, then deleted automatically.

You can ask us to delete an install's record sooner.

Who else sees it

We do not sell your data and we do not use it for advertising. The licensing server runs on J36 Digital's own UK hosting, with no proxy or CDN in front of it. Stripe processes payments and ForwardEmail sends our emails, including the sign-in links for your customer account. PressEdge publishes your site to your own Bunny.net account, which is an arrangement between you and Bunny; we receive nothing from it. We will share data if the law requires it.

Your rights

You can ask us to show you the data we hold about you, correct it, delete it, limit how we use it, give it to you in a reusable format, or stop using it for our legitimate interests. Email hello@press-edge.com and we will answer within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113).

Cookies and the websites

PressEdge on your site does not add analytics or advertising to your visitors, and the check-in sends nothing about them. press-edge.com uses Umami, a privacy-friendly analytics tool that sets no cookies and does not follow you from site to site. We run it ourselves on our own server in the EU, so your visit data is not passed to an analytics company. The waitlist form asks for your name, email address and how many sites you have. We use it only to tell you about PressEdge, and you can ask us to delete it at any time. The licensing dashboard is used only by J36 Digital and sets one session cookie it needs to work. Your customer account at myaccount.press-edge.com sets one session cookie when you sign in, which it needs to work, and nothing else. The update server keeps ordinary server logs.

Changes and contact

If we change what PressEdge sends or how long we keep it, we will update this page and say so in the plugin's changelog. Questions: hello@press-edge.com. Last updated: 12 November 2026.